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Testimonials

Please see below testimonials from some of our tenants

Landlord was very responsive and helpful throughout the 3 years I stayed in the house, always willing to come over to sort out problems we had quickly. My only complaint is that certain things like some of the cupboards weren’t in great condition at the start of the stay and we had to ask for them to be fixed.

Keita, 2015 - 2018

I found Durhamcity Properties to be excellent landlords. I rented a property for 4 years with them. I found them to be very nice people, always approachable, helpful if needed but not invasive at all. Any communication was clear and the timeframe for requests for access to the house when needed was always reasonable. Every two weeks during the summer someone also attended the property to cut the grass which I found to be an unexpected bonus! All in all I would recommend them as landlords to the highest possible level.

Mark, 2014 - 2018

David was a fantastic landlord - whenever we had any issues he would come by the house the day we informed him of them and most of the time would fix them within 24hrs. Although we had problems with mould at the beginning of the year, he fixed this as soon as possible over Christmas by putting in vents and an extractor fan. We were so lucky to have such a fair and attentive landlord. Thank you so much!

Blanche, 2017 - 2018

I would like to pass on my thanks to David and Anne for helping our tenancy at one of their properties to be so enjoyable. They responded to any queries we had promptly and were always willing to help. David was a very genuine Landlord, who we never had any problems with. Overall our tenancy at David’s property was superb. All viewings were arranged well in advance. No unexpected fees and David himself is a stand-up man who was always willing to help.

Tiaan, 2017 - 2018

We had an excellent experience living in Langley Moor. The house was in a decent condition when we arrived. David and Mark have been very friendly, helpful, and easy to communicate with. They will come and help anytime we had any problem in the house - we had no problem replacing something we need. We cannot ask for better landlords! Thank you for being such a great landlord anyone can ask for.

Fieka and Shila, 2014 - 2018

We were with Dave for two years in the same house and we had an amazing experience. The house was simple and spacious, and a great place to have friends over as well. Whenever we had a problem Dave responded and sorted it that day if not very soon after. It is clear that he cares for his houses and tenants, bringing in brand new appliances when we were unhappy with the old ones for example. He is always clear and we never had an issue with communication, bills or deposit. I would highly recommend DCP.

Philip, 2016 - 2018

Great property and great landlords. We had a few issues in our 2 years at the property, but they were always fixed quickly! Very responsive, helpful landlords, would recommend.

Michael, 2016 - 2018

I have really enjoyed my time in your property and been very appreciative of the excellent service that you provided. Even when small things didn’t go to plan you went out of your way to be more helpful than I ever expected (e.g. replacing the fire alarm battery when I couldn’t reach it easily and didn’t have a spare of the right type on hand, and you were nearby anyway). I am still grateful and astonished that you managed to have a new fridge installed and working in less than an hour when I called about that not seeming to be chilling properly. I wish you all the best going forward.I really enjoyed my time at the property and appreciate how responsive and helpful you both were with anything that came up.

Julie, 2016 - 2018

React really quickly to any problems raised in emails and physically, usually come to fix the reported problem the day after it has been reported. Really kind of them to manage the garden for us. Really quiet and friendly neighbourhood too. The rent is affordable.

Gillian, 2017 - 2018

Having been a tenant with ‘durhamcity properties’ for two consecutive years, both spent in the same house, I can say that it was a thoroughly positive experience. The landlords were incredibly friendly and approachable, always willing to pop over late at night or early on a Sunday morning if there was any issue with the house. On two separate occasions we asked for new mattresses for some of the beds which were on both occasions delivered the very next day, without charge; on two further occasions, we asked for replacements for household equipment which once again, each time, were delivered and installed by the landlords in person on the next day, again free of charge. In addition to this, the house was very reasonably priced and while most comparable houses in the area increased in price between the two tenancy periods, ours did not. I would wholeheartedly recommend ‘durhamcity properties’ to anyone!

Georges, 2015 - 2017

Thank you so much for everything, David has been a very helpful and respectful landlord - we couldn't have hoped for better! When we moved in, the house was in very good condition, and they kindly moved some furniture that we didn’t need. They also responded very quickly whenever we had any problems that needed fixing. In one case, when I texted David about a leaky tap he sent someone round within the hour! They were very friendly and professional, and very understanding if any problems came up. Thank you!

Nathan, 2016 - 2017

I have no complaints whatsoever about the tenancy at Grove Terrace. David and Mark were friendly, efficient, and quick to deal with any problems in the house. When our hot tap stopped working, for instance, they replaced it on the same day. Visits to the house by future tenants and boiler maintenance was reported to us in advance, so we knew who was coming into the house well ahead of time. They even moved furniture for me when I moved in! Thanks so much for a great year in Durham and all the best for future tenancies.

Cait, 2016 - 2017

Good property for the price. Landlord helpful.

Edward, 2016 - 2017

Very reasonable rent given most student house prices in the area and David always replied promptly if I ever got in contact with him. Always helpful if needed, cannot think of anything to improve on. Thank you!

Jo, 2016 - 2017

The landlord was very helpful since the beginning, allowing us to begin to move our belongings a week before the start of the contract and answering all our doubts and requests. The house was refurbished, clean and in perfect condition and he arranged all the furniture we wanted and appliances like tumble dryer and microwave that we asked for and provided brand new beds with mattresses. We had his phone number and were told to call in the case of any problem in the house. It was a great experience living in Langley Moor, in a quiet street, but yet so close to the shops and supermarkets.

Vania, 2016 - 2017

Renting from Durham City Properties was easy and stress free. I was well looked after as a tenant and the landlord was always very easily contactable and quick to respond. The rare occasion when there was a problem at the house, it was fixed the same day. I wish that all landlords could be like Durham City Properties.

Emma, 2016 - 2017

In general, I really enjoyed my stay at Malvern Villas. The price was very reasonable; it was a very decently sized house for just 2 people and is in a good location for students. This house was probably my favourite one out of all my years at Durham and I would recommend it to anyone – the bar was a great feature!

Jenny, 2016 - 2017

I really enjoyed staying in this property. It was perfect for me whilst studying at the University. The landlord David was very friendly and helpful – it was easy to contact him when I needed help and I always got a very quick response. My whole experience with Durham City Properties was very stress-free, right from setting up everything from abroad, arriving in the UK, to finally leaving Durham. It was quite possibly the most comfortable experience I have had so far with renting student homes. I would definitely recommend them to anyone. A big thank you to both David and Anne.

Dipika, 2016 - 2017

I was a tenant under Durham City Properties for one year, living in the good value for money area of Gilesgate. Upon meeting the landlord to be shown around the property (prior to renting it), I was immediately relieved to be greeted by a down to earth human rather than the corporate front of an estate agent that I am used to. This initial impression proved to hold true for the entire year and I can honestly say that I can’t find fault with the service I received. Every problem or request was dealt with promptly and efficiently. I highly recommend Durham City Properties and have done so personally to friends that are looking for a fair landlord and one less worry during their time at Durham.

Stephan, 2016 - 2017

I was really happy with my tenancy at Musgrave Gardens. The house was generally in good repair and met our needs, and any problems we had were dealt with by David or one of his team within a day or so. It was really reassuring having the landlord nearby and I really appreciated how he helped us out, for example allowing us to choose furniture and room arrangement. The area was really lovely: quiet, nice neighbours, easy access to Maiden Castle sports pitches, only 5 minutes cycle into the city center, 2 minutes to the big supermarkets, and lovely views over Durham when you walk down the hill! We were all really happy with the situation, thank you very much!

Katie, 2016 - 2017

I was very happy with the house and landlord I had in Musgrave Gardens. The landlord was very quick when we needed him and all the problems were solved within hours.

Laura, 2015 - 2016

I would recommend David as a fair and helpful landlord. Any problems were resolved quickly and efficiently, which we were grateful for.

Bethany, 2015 - 2016

One of the most pleasing aspects was that if ever we had a problem, or needed something changing, a call to David would be followed up within a couple of hours. No issues were too much hassle, and we never felt like we were aggravating anyone. We basically had nothing to complain about all year, so I guess keep it up!

Cameron, 2015 - 2016

The landlord was great. The house was clean and in a decent condition when we arrived. All stuff in the inventory (contract) was there. A list of furniture and jobs we left (they asked for!) was all completed over the Summer and they were very helpful generally. If we had a problem, they came and dealt with it very swiftly and were easy to contact. Deposit was returned on time!

Rosie, 2015 - 2016

Honestly could not have asked for a better landlord. Incredibly friendly and approachable, always willing to help, would come round to fix things incredibly quickly. I don't know of any way you could improve. Thank you so much again for everything! 10/10.

Matt, 2015 - 2016

I genuinely don't believe I could have had a better experience for my first time living out on my own. The Landlord was incredibly helpful when we had any issues, such as leaving my ring in the house when I left. Furthermore, when I left my keys at home after the Christmas break, he was kind enough to meet me at the train station as I arrived in Durham to bring me a new set, which was up and above what I was expecting. When people ask me about my year in my house, this is often what I say; the house itself was very good with plenty of space for two people - but the best bit was how helpful and supportive the people who rented it to me were. Thank you again!

Sarah, 2015 - 2016

As landlords, they are unrivalled. They reply very quickly and are always available. There is no trouble replacing or finding something you need. They are always happy and prompt with getting information to you such as visits or household checks. They were incredibly flexible when we needed to tweak our dates and sent our deposit back in no time at all. In terms of price, it is incredibly reasonable in Durham and you feel as though you are getting your money's worth in terms of attentive, friendly and respectful landlords. I would recommend them to absolutely anyone, and am yet to find an example in my three years at Durham of anyone better! Thank you all.

Joel, 2015 - 2016

David was a great Landlord. He always sorted out any problems I had really promptly and made adaptations to my house based on my request. All in all, a really great firm that treats you as an individual and not just as a way to get money like the bigger firms. Thanks for this year, you've been great Landlords.

Shannon, 2015 - 2016

The landlords were friendly, easy to contact and very quick to respond if any problems came up. During the moving in/out of the property the landlords were happy to provide any help and assistance needed to make the transition as smooth as possible. Overall a thoroughly enjoyable year.

James, 2015 - 2016

The landlords of Durham City Properties were excellent and being based locally were always contactable if anything ever went wrong. The house was well maintained and very clean when we let the property and in the whole year we only experienced two issues, none of which were at the fault of the landlords and both of which were swiftly and properly fixed within 24hours. For the low rent charged and the excellent and friendly service provided, I would highly recommend Durham City Properties.

Oliver, 2015 - 2016

We had a great year living in Wynyard Grove. The house was well kept, clean and upon our arrival everything was working. We asked for some extra furniture for one of the rooms which David and Mark were happy to provide. During our year we had a few minor problems which were always fixed promptly. Overall David and Mark are great landlords and I would highly recommend any of their properties to Durham Students. Thank you very much.

William, 2015 - 2016

To be honest, I experienced no problems with my landlords. In addition whenever we had any trouble they were there to fix the trouble. They were kind and helping. I am really satisfied with my experience and if I am to live in Durham again, I will rent from David and Mark with no doubt.

Orbey, 2015 - 2016

I have lived in Durham as a student for 8 years. I only discovered Durham City Properties for my final 2 years and I have to say they were by far the best landlords I have had. Nothing is too much trouble and everything is sorted or looked into almost immediately. I want to thank David, Mark and the team for enabling me to have such a great few years in a wonderful property and would not hesitate to recommend Durham City Properties to anyone! And would like to say thank you for a great couple of years in a comfy, homely property, everything has been great!

Emily, 2014 - 2016

I had a wonderful experience as a tenant in the property. The landlord was very friendly, responsive and helpful. When looking at the house for the first time, the landlord gave us advice on what to look for and avoid which was invaluable. During the tenancy, the landlord was excellent at providing any assistance when necessary. He provided spare lamps and mirrors, came to fix things if they broke and was easily contactable. If I ever live in Durham again I would be delighted to have the same landlord and I have recommended him highly to my friends. I see no way my experience could have been improved and am thankful to have had such a nice landlord.

Amelia, 2014 - 2016

I really enjoyed my time in Grove Terrace. The house was lovely and so were the neighbours. The landlord was around most mornings. He was always on the end of the phone if there was a problem. I've had many problems with landlords/properties in the past but I've not had a problem in the last 2 years since I moved into Grove Terrace. Would recommend to anyone as they really look after you as a tenant.

Katie-Louise, 2014 - 2016

A big thank you to Mark for being so helpful and always responding promptly whenever we needed assistance. My housemates and I extended our tenancy for another year as we were very satisfied with our hassle-free experience. I would be happy to recommend Durham City Properties to students looking to rent a house in Durham.

Janie, 2014 - 2016

I enjoyed living in Wanless Terrace very much. The location is very convenient and provided great ease in accessing most amenities in town. In terms of service, Mark is a wonderful landlord, always rushing down to help us with any problems in the house. All in all, Durham City Properties is reliable and value-for-money and I would recommend this warm and generous service to anyone.

Celeste, 2014 - 2016

We had a great time in our property. David was hugely helpful and replaced anything that broke very quickly.

Elizabeth, 2014 - 2015

Thank you very much for the house this past year, it has been great!

Jack, 2014 - 2015

Thanks very much for the past year, its a lovely house and we've had a fab time living there.

Jane and Amy, 2014 - 2015

Thank you for being a great Landlord. We've really appreciated it. All the best

Emily, Aarti and Alice, 2014 - 2015

In the two years that I had David as my landlord I had nothing to complain about. David always came round immediately if anything needed doing and was always friendly and helpful. I very much appreciated the fact that he kept the rooms their original sizes rather than trying to create more rooms in order to make more money. All in all I believe that he is one of the best landlords in Durham and I hope that things continue as they are.

Emily, 2014 - 2015

David and Mark were attentive landlords that could be easily contacted and responsive to any enquires or issues we had. Though most of all they gave my flat mate and I a sense of security and made our residency in Durham a pleasant one and would like to thank you for being a great landlord.

Tyler, 2014 - 2015

Thank you so much for looking after me so well during the 5 years that I have rented with you - I feel like any subsequent landlords I meet (and the properties they offer!) will pale in comparison to you, your team and the houses you rent out. I have truly been spoiled during my time in Durham and I am very grateful for your kindness and generosity. I wish you all the best with your business, your future tenants, and indeed your life in general!

Matty, 2010 - 2015

We had a great time in our property. David was hugely helpful and replaced anything that broke very quickly.

Elizabeth, 2014 - 2015

Thank you very much for the house this past year, it has been great!

Jack, 2014 - 2015

Thanks very much for the past year, its a lovely house and we've had a fab time living there.

Jane and Amy, 2014 - 2015

Thank you for being a great Landlord. We've really appreciated it. All the best

Emily, Aarti and Alice, 2014 - 2015

In the two years that I had David as my landlord I had nothing to complain about. David always came round immediately if anything needed doing and was always friendly and helpful. I very much appreciated the fact that he kept the rooms their original sizes rather than trying to create more rooms in order to make more money. All in all I believe that he is one of the best landlords in Durham and I hope that things continue as they are.

Emily, 2014 - 2015

David and Mark were attentive landlords that could be easily contacted and responsive to any enquires or issues we had. Though most of all they gave my flat mate and I a sense of security and made our residency in Durham a pleasant one and would like to thank you for being a great landlord.

Tyler, 2014 - 2015

I met David in the street as I was looking for other properties for which I had an appointment. He offered me to view one of his properties. I was a little bit skeptical at the beginning as it is not the way to do in Switzerland. However, I decided to have a look and after check for his reliability I decided to sign a contract with him. I have to say that it was one of the best choices I did in my life. Indeed, David is an amazing landlord! Every time I had a problem he was there to help me. If I had something that did not work in the house (and it was not often), I just had to call him before to leave for University and when I came back everything was fixed. Even if the problem was not related to the flat directly, David was always here to help me and it was very helpful as I did not know anyone at the beginning. One time for example, I had a huge spider in my flat, I was not able to come in so I called David and 10 minutes later the problem was solved! He was also great to help with all the paperwork that you need to do when you arrive in a new country. So, I was very lucky to have David as a landlord. Moreover, he is not only efficient in his work, he is also a very nice person. Indeed, it was always a pleasure to talk with him. He is a very human person always ready to help you if you need it. So I have just one thing to say, if you have the possibility to rent a flat/house with David, do not hesitate, take it! You will be very lucky and will not regret it! Thank you very much David for everything, I am very grateful, you are an amazing landlord!

Tatiana, 2014 - 2015

The property was really nice, and as landlords you were very helpful. When things broke, they were usually fixed within 24 hours, and on one occasion within about 15 minutes. I thought that the policy of replacing broken appliances etc, rather than waiting for them to be fixed was very good in this regard. If I'm in Durham for postgraduate studies I will definitely be contacting you again when searching for a house. Thanks very much for being such good landlords!

Calum, 2013 - 2014

I had a really enjoyable experience. Any issues (furniture, alarms) were sorted swiftly and the house was really comfortable to live in.

Jessica, 2013 - 2014

Having spent 3 years (in different houses) as a tenant of Durham City Properties, I can honestly say that they are the most helpful landlords you could wish for, no matter what the request. Thank you for everything you've done over the past 3 years. You're the only landlords in Durham that I've heard tenants boast about. Keep up the good work.

Flora, 2013 - 2014

The property was great and Durham City Properties were excellent, allowing us to get/change furniture and quick to respond to any problems encountered in the property. I would highly recommend them to any student looking for a house to rent in Durham.

Heather, 2013 - 2014

I really enjoyed staying in this property, I found it well equipped and well looked after. I was impressed by how promptly things were fixed or replaced when faulty or broken. I was also very impressed that when we mentioned that there wasn't a TV in the property one was produced and put in the living room we hadn't expected that to be the response!

Ruth, 2013 - 2014

Basically just want to say thank you for being really helpful and friendly landlords. Over the 2 years that I have been a tenant in your properties I have appreciated having such a hassle free time with everything house related. Always very quick to sort any issues, big or small, and lovely house for a very reasonable price. I would definitely recommend you to anyone looking for a good let in Durham. Thanks again.

Jenny, 2013 - 2014

As landlords they were spot on, I couldn't ask for anything further to their service. When appliances broke down or things/ items were requested, these were dealt very promptly. David and the team had a flexible and understanding attitude that made renting property from them very desirable. Many thanks.

David, 2013 - 2014

The tenancy and arrangements with the landlord were fantastic throughout. David always replied quickly to any requests and messages, was very lenient with time when we had to move out and very kind when dealing with bills, contracts and so forth. Overall, a nice house and landlord!

Andrew, 2013 - 2014

I don't know what to complain about because everything went smooth. It was very good that whenever I needed help or advice, David or Mark were always there. Many times I felt really lucky to have chosen this house. Perhaps the security alarm needs an upgrade to avoid auto activation after a power cut.

Marcel and Jana, 2013 - 2014

The best landlords I have experienced in Durham. Communicative, reasonable and easy to get along with. Any issues we had were dealt with in a very timely fashion, and if any work or safety checks were being conducted on the house we were always told well in advance. Also very understanding when it came to rent payments being delayed for various reasons. Overall a top quality landlord. If I was living out in Durham again there would be no other option. Thank you for being fantastic landlords this year!

Django, 2013 - 2014

I was fully satisfied with David and Mark as landlords and would certainly recommend to a friend. Thanks for letting us stay!

Jack, 2013 - 2014

As a landlord I couldn't really ask for anything more. When I asked to extend the tenancy because of graduation it was accepted. When our microwave broke we had a replacement very quickly; when we were locked out David turned up within 15 minutes and jumped over the back to let us in; our oven broke, it was fixed within a few days. It was great to be honest. Last year our landlords were rubbish and ignored all of our problems with the property. This year I felt confident that David was concerned enough to help us out and that means a lot. If I hadn't graduated this year I would definitely want David to be my landlord next year. All in all though, I was thoroughly satisfied with my tenancy and as I said, if I hadn't graduated this year, I would have liked to extend my tenancy for the coming year as well.

Jamie, 2013 - 2014

During the academic year of 2013/14 I stayed at Mitchell Street. The landlord was always helpful, and sorted out any problems we had in a very timely manner. I would highly recommend this house/landlord to any future tenants.

Joseph, 2013 - 2014

Really excellent landlord! If anything needed mending it was usually taken care of on the very same day, no complaints at all!

Laura, 2013 - 2014

I do not have a bad word to say about my experience as a tenant with Durham City Properties. The house my housemates and I rented in Wynyard Grove was large, spacious and was obviously well maintained. If ever we had any issues, large or small, they were always resolved the same day or the day after. We requested extra furniture for our bedrooms and this was happily provided. David, Mark and Phil obviously care about their houses and the well being of their tenants and I cannot recommend them highly enough. If I were not graduating this year I would certainly be eager to rent one of their properties for next year. I wish you all the best for the future. Thank you so much.

Robyn, 2013 - 2014

Couldn't be happier with the tenancy experience I have had. David and Mark are extremely friendly and helpful, always willing to come over if there was an 'issue' (I should emphasise that there were no major issues with the property, these were mainly times when we requested an extra piece of furniture or had left our keys in the house! I imagine other landlords would not help in these situations, but David and Mark did without hesitation). The property was perfectly suited to our needs we always felt comfortable and safe and very reasonably priced. The tenancy contract easy to understand and reasonable with no terms hidden in small print, and the process of moving in and out went very smoothly. We were always kept well informed of what was required of us. Overall, I wouldn't hesitate to recommend Durham City Properties to anyone looking for accommodation in Durham. Thank you David, Mark and your families and all the best for the future.

Sadie, 2013 - 2014

We have had an excellent experience living in Douglas Villas. It has been a great house and we have rarely experienced any problems. The landlords have been fantastic and always prompt to respond to any questions we had. I think we all found it reassuring that they were local and so helpful.

Lucinda, 2013 - 2014

We have had a very happy 3 years living in Malvern Villas, and were sad to move. We were very fond of the house an enormous bedroom, a good size study, and a sunny kitchen. We appreciated your quick response and good humor on the few occasions where things did go wrong the oven door falling off, the vacuum cleaner spitting sparks (all pretty minor) and your patience when our new landlord was demanding references. You are reliable, straightforward and cheery excellent qualities in landlords. The double-glazing that you put in last winter made a real difference to the temperature downstairs, thank you. I enjoyed cultivating pots in the yard, and I wish that we had made more use of the green space behind the garage.

Jack and Philippa, 2013 - 2014

The landlords this year have been fantastic. They were very helpful and answered all of our questions when we first visited the house, and didn't push us into signing too quickly, instead giving us enough time to check through the contract. The contract was already approved by the DSU housing help service and so it was a very quick turn-around from first seeing the house to signing. We were able to go back and visit the house closer to the time when we moved in which was also helpful. The house was redecorated and re-furnished to our requests over the summer holidays.

Siobhan, 2013 - 2014

David and Mark were really quick to respond to anything we needed throughout the course of the year; we always had a response within 24 hours and mostly within 1 hour! They were very friendly and unbelievably helpful. For example, we asked if it was alright if we put a picture hook on one of the bedroom walls for a mirror, and the next day they turned up with a selection of mirrors for us to choose between and put it on the wall for us!

Anon, 2013 - 2014

Overall our landlords were brilliant this year, and I would recommend them to anybody. They are reliable, reasonably priced and really helpful. We loved living at Douglas Villas this year and I'd definitely live in another of David and Mark's properties if I was living out again this year. Thank you so much!

Anon, 2013 - 2014

Fantastic service. Even permitted us to drill holes in the wall to hang a television! Same day response when anything wasn't working (e.g. washing machine) it was either fixed or replaced that day. I would definitely recommend any of the Durham City Property owned houses to a friend.

Cole & Emma, 2013 - 2014

It has been a pleasure to be your tenant, and I am grateful for all help provided during the tenancy. With all best wishes and gratitude.

Morten, 2013 - 2014

I rented properties from David and Mark from 2012-2014, after a recommendation from friends who were tenants at the time, and cannot fault them in any way. David was very helpful to our house of 3 in the year 2013-14, after our previous housing arrangement fell through and we were in a bit of a bind to find a house. They look after the houses as much as they look after their tenants, with our 13-14 house having undergone a full renovation over the summer. Callouts are dealt with very quickly, typically within the next hour or two and always within 24 hours in my experience - and it was always nice to have a chat and a brew with David, Mark and Phil! I would not hesitate to rent from them again if I were to live in the area, and only wish I'd discovered them sooner!

Alex, 2012 - 2014

I can say I am more than happy to have been your tenant and I will always recommend you to any person who ask me about renting houses in Durham. As well as I will take you into account, being my first option, if anytime have to come back and live around Durham. Thank you very much and I wish you the best, as I think you deserve it.

Asahi, 2012 - 2014

I've been a tenant with David and Mark since July 2011 when I moved out of college during my first year of PhD, until January 2014 when I left Durham to take a position in London. I have basically only positive comments to provide. The landlords are always nice and available for any issue regarding the maintenance of the house or replacement of something (I'd like to mention when I texted David because one of the resistances in the oven was broken and it was a Sunday afternoon, and he showed up with a new resistance a couple of hours later). The average time of fixing things is really during the same day or the following day at the latest, which is amazing considering the stories of other students in Durham. We didn't have any problems for payment of the rent and managing the deposit. I'd definitely recommend people in Durham to rent from David and Mark (and incidentally I wish they had flats in London to rent).

Francesco, 2011 - 2014

From all of us (now past) residents. Thank you so much for being simply incredible landlords! You have been excellent and so helpful no matter the size of the problem. Really, many thanks. We hope the next tenants are as appreciative of you as we have been! All the best with Durham City Properties.

Dave, Kate, Beth and Jess, 2012 - 2013

Thank you very much for your lovely house and your support during my tenancy. Look forward to see you in the future.

Lo, 2011 - 2013

Tenancy went without issue, all the people we dealt with were great, friendly and easy to get on with. Really happy with the house and everything in it. All in all a great experience.

Adam, 2012 - 2013

A good house at a very fair price, with excellent landlords. Any problems we had with the house were dealt with very quickly, and the full deposit was returned promptly at the end of the tenancy.

Andy, 2012 - 2013

I have no complaints. Whenever there was a problem (which was rare) it was sorted out very quickly. The house was comfortable, well equipped and secure and I feel it was priced well for the area. It was clear what we could and could not do with regard to putting stuff on the walls and it was clear at the end of the tenancy what was expected with regard to cleaning. Overall, as I said, no complaints.

Georgia, 2012 - 2013

David and Mark were fantastic landlords. For the year that we lived in their property, they were always easily contactable, quick to respond, and happy to help with any problems we encountered. They were truly professional, trustworthy, and friendly, and went above and beyond what was expected of them to ensure that the house remained well-maintained, and living there was a stress-free experience. I would highly recommend them.

Michelle, 2012 - 2013

Many thanks for your support whilst living in your property.

Jonathan, 2012 - 2013

In a nutshell, I very much enjoyed living at number 22. Everything worked incredibly well, and if something didn't, someone was out at the drop of a hat to try and fix it. It was also good getting leaflets through the door, telling us when David was going to be away and who to contact if we needed to. I really can't complain - definitely the best student house and landlord I've had! So, thank you!

Emma, 2012 - 2013

It was nice having a local, reliable landlord. Renting with you was easy and straightforward. Thanks for looking after us so well!

Heather & Billie, 2013 - 2013

We can't thank you enough for your efficiency, professionality, honesty and kindness even after the end of our 2 years of tenancy with you. Thank you for being so helpful, for your generosity, trustful, for making our stay so easy and pleasant. We don't need to wish you luck because your success is a fact THANK YOU!

Andrew & Lidia, 2011 - 2013

Very good property. Thank you very much for all your help and advice. All the best for the future.

Melissa, 2012 - 2012

Overall an excellent tenancy. The rent was among the cheapest to be found in Durham yet the Landlords were attentive and any problems were resolved very quickly with no fuss. Particularly nice to see honest Landlords that don't use the deposit as a way to make money on the side!

Tom, 2012 - 2012

Landlords always quick to respond to any problems - thank you.

Louise, 2012 - 2012

Very quick response and support for tenants.

Christopher, 2012 - 2012

Overall very pleased. Assistance was given quickly when it was needed and all problems were addressed accordingly. Thank you.

Theo, 2012 - 2012

Thank you very much for an excellent year in the property. We adored living in the house. Perfect location and Mark we are so grateful to you for being so helpful, dependable and accommodating all year. You have been an excellent Landlord and we really appreciate it. Many thanks and all the best.

Danielle, 2012 - 2012

It was an absolute pleasure staying at Grove Terrace. Both David and Mark were extremely helpful and all round excellent landlords! If anything needed to be done, it was done almost instantaneously. I would gladly recommend David and Mark as landlords. If I'm ever in need of somewhere to stay in Durham again, you'll be the first to hear it!

Floyd, 2012 - 2012

Mark and David have been really great landlords. Speedy to respond to e-mails and calls and very helpful with repairs, furniture etc. Absolutely no complaints at all - in fact, the only reason I'm not staying in the house another year is that I'm moving to the South of France for a year (hopefully sunnier than Gilesgate!). I hope my future landlords I have can be even half as kind, helpful as they have been. Cheers for a great year.

Jonathan, 2012 - 2012